AlphaIT

Remote Support
EDMONTON MANAGED IT & INFRASTRUCTURE

Your Business IT. Set Up Right. Secured. Supported.

From complete office setups and servers to firewalls, managed switches, Microsoft 365, backups and day-to-day support, AlphaIT gives Edmonton businesses one local partner for the entire technology environment.
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Explore IT Services

Edmonton Based

Local, hands-on support when you need someone on site.

On-Site + Remote

Fast remote help backed by real on-site service.

Same-Day Response

Responsive support without the big-MSP queue.
YOUR IT ENVIRONMENTLIVE & PROTECTED
INTERNET / ISPBusiness connectivity FIREWALLSecurity • VPN • Threat filteringPROTECTED MANAGED CORE SWITCHVLANs • Traffic control • Monitoring SERVERSWindows • Hyper-V BUSINESS WI-FIAPs • Secure guest Wi-Fi WORKSTATIONSPCs • Printers • Devices MMICROSOFT 365Email • Teams • SharePoint BACKUP & DRLocal • Cloud • Recovery ONE PARTNER. ONE SECURE ENVIRONMENT.
Firewall ProtectedBackup VerifiedMicrosoft 365 Secure
Technologies We Work With

11+

Years Hands-On IT Experience

50+

Edmonton Businesses Supported

<2 HR

Average Response Time

99%

Client Retention
Core IT Services

Everything Your Business IT Needs

One local team to design, secure and support your complete technology environment.

01 / MANAGED IT

Managed IT Support

Your outsourced IT department for everyday support, proactive monitoring and ongoing maintenance.

Helpdesk Monitoring Patching On-site Support
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02

Complete Office
IT Setup

We design and deliver productive, secure and scalable office environments.

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03

Server &
Virtualization

Installations, migrations and virtual environments built for reliability.

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04

Network, Switches
& Wi-Fi

Fast, secure business networks with switches, VLANs and managed Wi-Fi.

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05

Firewall &
Cybersecurity

Layered protection for users, devices and business data.

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06

Microsoft 365
& Cloud

Setup, migration, security and administration for Microsoft cloud services.

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07

Backup &
Disaster Recovery

Recover quickly from hardware failure, ransomware or accidental deletion.

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08

Active Directory
& Identity

Secure access and identity management across local and cloud systems.

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On-site + Remote
Proactive Monitoring
Security First
Edmonton Based
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NEW OFFICE • MOVE • EXPANSION

Your New Office. Fully Connected From Day One.

You should not have to coordinate five different vendors just to get your office working. AlphaIT plans, installs, secures and documents the complete technology environment.
One project. One point of contact. Ready to support.
Designed Before Installation
A clear plan for connectivity, equipment and security.
Installed by One Local Team
Network, systems, workstations and cloud configured together.
Documented and Supported
Credentials, diagrams and support standards prepared from day one.
Plan My Office IT Setup
Call 780-318-0149
YOUR OFFICE IT BLUEPRINT

From the Internet Line to Every Workstation

• PLANNED • SECURED • DOCUMENTED

Internet / ISP

Business connectivity

Firewall & VPN

Secure perimeter

Managed Network

Switching and control
WHAT ALPHAIT DELIVERS
01

Managed Switching

Core switches, VLANs and clean network design.

02

Business Wi-Fi

Reliable staff and guest wireless coverage.
03

Servers & Storage

File services, virtualization and shared data.
04

Computers & Printers

Workstations, laptops, docks and peripherals.
05

Microsoft 365

Email, Teams, SharePoint, OneDrive and licensing.
06

Backup & Recovery

Local and cloud backup with recovery planning.
07

Security

Endpoint protection, MFA and secure configurations.
08

Documentation

Diagrams, credentials and support information.
On-site implementation across Edmonton and surrounding areas
Discuss Your Office
CYBERSECURITY & BUSINESS CONTINUITY

Protection Is Only Half the Plan. Recovery Is the Other Half.

AlphaIT helps prevent attacks, limit damage and restore the systems and information your business depends on.

ALPHAIT SECURITY & RECOVERY FRAMEWORK
PREVENT • CONTAIN • RECOVER
DEFEND THE BUSINESS

Reduce Risk Before It Becomes Downtime

Identity & MFA

Protect user accounts and control access to business systems.

Endpoint Protection

Monitor workstations and servers for suspicious activity.

Firewall & Network Security

Secure internet access, VPN connectivity and network traffic.

Email Security

Reduce phishing, malicious links and unwanted messages.
RECOVER THE BUSINESS

Know You Can Restore What Matters

Local & Cloud Backup

Use multiple backup locations to reduce single points of failure.

Microsoft 365 Backup

Protect Exchange, SharePoint, Teams and OneDrive data.

Ransomware-Resilient Copies

Keep protected backup copies separated from daily systems.

Recovery Testing

Verify backups and document how critical services will be restored.
IDENTITY
MFA and access controls
DEVICES
Endpoint monitoring
NETWORK
Firewall and segmentation
DATA
Backup and recovery

Not Sure Whether Your Business Could Recover?

We’ll review your security, backups and recovery readiness and identify the most important gaps.
Book a Security & Backup Review
MANAGED IT SUPPORT

Your IT Department—Without the Big-MSP Runaround.

AlphaIT supports your users, manages your devices and stays ahead of routine IT problems—remotely and on-site across Edmonton.
Discuss Managed IT
ALPHAIT IT OPERATIONS
ENVIRONMENT MONITORED
MONITORED

Endpoints

Workstations and laptops under active management.
CURRENT

Updates

Operating systems and business applications patched.
VERIFIED

Backups

Backup jobs monitored and recovery readiness checked.
PROTECTED

Security

Endpoint, identity and network protection maintained.
EVERYDAY SUPPORT

Help When Your Team Needs It

Remote Helpdesk

Fast assistance for software, access, email and everyday technology issues.

On-Site Edmonton Support

Local service when a problem requires hands-on troubleshooting.

User Onboarding & Offboarding

Accounts, access, devices and licenses handled consistently.
PROACTIVE MANAGEMENT

Less Downtime. Fewer Surprises.

Monitoring & Maintenance

Device health, storage, services and infrastructure watched continuously.

Documentation & Vendor Coordination

Your environment stays organized and outside vendors have one IT contact.

IT Planning

Practical recommendations for upgrades, lifecycle management and growth.

One Local Team Accountable for Your Entire IT Environment.

Support, monitoring, maintenance and planning delivered as one coordinated service.
Book a Managed IT Consultation
MICROSOFT 365 & CLOUD

Make Microsoft 365 Work Like a Business Platform

We help businesses move beyond basic email. AlphaIT can set up, migrate, secure and administer the Microsoft services your team uses every day.
Setup • Migration • Security • Backup • Ongoing Administration
Discuss Microsoft 365
View IT Services

Exchange Online

Business email, shared mailboxes and migration.

Microsoft Teams

Secure collaboration, meetings and communication.

SharePoint

Team sites, document libraries and business workflows.

OneDrive

Secure user file storage and sharing.

Entra ID

Cloud identity, MFA and access management.

Azure

Cloud services and hybrid infrastructure.
WHO WE SUPPORT

IT Built Around How Your Business Actually Works

Different businesses have different risks and workflows. We design the environment around the way your team works, not around a generic template.
HEALTHCARE

Dental & Medical Clinics

Secure systems, dependable workstations, backups and protected access to sensitive information.
PROFESSIONAL

Legal & Accounting

Secure file access, Microsoft 365, encrypted backups and reliable remote work.
CONSTRUCTION

Construction & Trades

Office networks, job-site connectivity, mobile users, servers and cloud collaboration.
REAL ESTATE

Real Estate & Property

Fast, secure systems for busy teams that rely on email, cloud documents and mobile access.