Microsoft 365 Setup & Management · Edmonton, Alberta

Microsoft 365 Setup & Management for Edmonton Small Businesses

Most Edmonton businesses are running Microsoft 365 with a basic setup – no MFA, no proper security, and no one actively managing it. AlphaIT sets it up right from day one: email migration, security hardening, Teams, SharePoint, and ongoing management so your team can work without worrying about a breach.

All email migrations handled   |   MFA & Security hardening   |   Licence reselling available   | 11+ Years experience

New M365 Setup & Email Migration

Complete Microsoft 365 setup from scratch or full email migration with zero downtime.
Gmail → M365  GoDaddy → M365  Exchange → M365

MFA & Security Hardening

Enable MFA, configure Conditional Access, set up Defender — done right from day one.
MFA  Conditional Access  Defender

User & Licence Management

Adding staff, removing leavers, managing licences — we handle it all correctly.
User Setup  Offboarding  Licence Audit

SharePoint & Teams Setup

Secure file structure, Teams channels, OneDrive policies - configured so people actually use them.
SharePoint  Teams  OneDrive

11+ Years

Microsoft 365 & email server experience

5+ Types

Gmail · GoDaddy · Exchange · Hosted · Tenant

<48hr

Typical new M365 setup turnaround

Free

M365 assessment & plan recommendation
Sound Familiar?

Most Edmonton Small Businesses Have These Exact Problems

We hear these every week from Edmonton business owners. If any of these sound familiar — your Microsoft 365 needs attention.

🔑

“We have Microsoft 365 but everyone uses the same password”

No MFA means one stolen password exposes your entire business. 97% of compromised Microsoft 365 accounts had no MFA enabled.

📧

“Our emails still say @gmail.com — we look unprofessional”

A custom business email (you@yourcompany.com) is included in every Microsoft 365 plan. We set it up and migrate your existing emails across with zero data loss.

💾

“We email files to ourselves because we don’t know how to use SharePoint”

SharePoint and OneDrive give your whole team a secure, shared workspace accessible from anywhere. We configure it so people actually use it.

🔒

“We got a Microsoft security alert and didn’t know what to do”

Most M365 tenants ship with default settings that leave serious security gaps. We harden your setup — MFA, Conditional Access, Defender — so alerts stop happening.

👤

“When someone left the company we didn’t know how to remove their account”

Ex-employees still having access to your files and email is a serious security risk. We handle user onboarding and offboarding so nothing is ever missed.

📞

“We pay for Teams but nobody uses it — we still just text each other”

Teams is powerful when configured right and your team knows how to use it. We set up channels, permissions, and train your staff so the tools actually get used.

What We Do

Microsoft 365 Services for Edmonton Small Businesses

Every service below is delivered hands-on by AlphaIT in Edmonton — not outsourced, not automated. Real setup, real migration, real security hardening.

Most Requested

New Microsoft 365 Setup

Complete setup for businesses starting fresh or switching providers. Done right the first time — domain, email, users, security, Teams and SharePoint structure.

  • Domain & DNS configuration
  • Business email setup for all users
  • User account creation & permissions
  • Security baseline & MFA enabled
  • Teams & SharePoint structure
  • Staff walkthrough included
Business BasicStandardPremiumAll plan types

Email Migration to Microsoft 365

Moving from Gmail, GoDaddy, on-premise Exchange, or any other provider? We migrate all emails, contacts, and calendars with zero downtime and zero data loss.

  • Gmail → Microsoft 365
  • GoDaddy → Microsoft 365
  • On-premise Exchange → Microsoft 365
  • Other hosted email → Microsoft 365
  • Contacts & calendar migration
  • Zero downtime — your team keeps working
GmailGoDaddyExchangeHosted EmailTenant-to-Tenant

MFA & Security Hardening

We enable MFA for every user, configure Conditional Access, set up Microsoft Defender, and close the security gaps that Microsoft’s default settings leave open.

  • MFA setup for every user
  • Conditional Access policy configuration
  • Microsoft Defender for Business setup
  • Secure Score review & improvement
  • Admin account hardening
  • Security alert configuration & monitoring
MFAConditional AccessDefenderSecure Score

User & Licence Management

Adding new staff, removing leavers, adjusting permissions, auditing licences – we handle all of it so nothing is ever missed and you don’t pay for unused seats.

  • New user setup & onboarding
  • Ex-employee account removal & data handover
  • Permission & role management
  • Licence audit – remove unused seats
  • Shared mailbox & distribution list setup
  • Monthly licence review available
User OnboardingOffboardingLicence AuditShared Mailboxes

SharePoint & Teams Setup

We design and build your SharePoint file structure, Teams channels, and OneDrive policies so your team has a secure, organised place to work from anywhere.

  • SharePoint site & folder structure design
  • Teams channel setup & permissions
  • OneDrive sync configuration
  • External sharing policies
  • File access controls per department
  • Staff training included
SharePointTeamsOneDriveCollaboration

Ongoing M365 Management

Monthly management of your Microsoft 365 environment – security monitoring, licence reviews, user changes, and support when something goes wrong.

  • Monthly security alert monitoring
  • User changes & licence management
  • Software updates & policy reviews
  • Priority support for M365 issues
  • Monthly written report
  • Available as part of any managed IT plan
Monthly MonitoringSecurity AlertsUser ManagementReports
Microsoft 365 Plans

Not Sure Which Microsoft 365 Plan Your Business Needs?

Choosing the wrong plan means overpaying for features you don’t use — or missing security tools you actually need. Here’s a plain-English breakdown. We recommend the right one for free during your assessment.

Business Basic

Entry-level cloud plan

Best for: Businesses that work mainly in a browser and don’t need desktop Office apps installed on their computer.

  • Business email (Outlook)
  • Microsoft Teams
  • SharePoint & OneDrive
  • Web versions of Word, Excel, PowerPoint
  • Up to 300 users
  • Desktop Office apps (Word, Excel, PowerPoint not installed on PC)
Recommended for most Edmonton SMBs

Business Standard

Full desktop + cloud

Best for: Businesses that need full desktop Office apps plus cloud collaboration. The right choice for most 1-20 person Edmonton offices.

  • Everything in Basic
  • Desktop Word, Excel, PowerPoint, Outlook
  • Installed on up to 5 devices per user
  • Publisher & Access (PC only)
  • Webinar hosting & attendee registration

Business Premium

Security & compliance

Best for: Businesses with compliance requirements – dental clinics, law firms, accountants, healthcare. Includes PIPA/HIA-relevant security tools.

  • Everything in Standard
  • Microsoft Intune (device management)
  • Azure AD Premium
  • Microsoft Defender for Business
  • Advanced security & compliance tools
  • Ideal for PIPA & HIA compliance in Alberta

$ Pricing follows Microsoft’s official Canadian rates

AlphaIT does not set Microsoft 365 pricing — we follow whatever Microsoft charges. We can resell licences directly through AlphaIT (one invoice, we handle billing, one point of contact) or you can buy directly from Microsoft — either works for us. Not sure which plan? We recommend the right one in your free assessment — and help you avoid overpaying for seats you don’t need.

Why Your M365 Provider Matters

Two Real Stories About What Happens When Microsoft 365 Is Handled Wrong

We don’t share these to scare you — we share them because they happened to real Edmonton businesses and they were both 100% preventable. Choosing the right IT provider for your Microsoft 365 is not a small decision.

⚠ Real Story — Edmonton Business

Their IT Company Didn’t Renew the Email Licence — And They Lost Everything

An Edmonton business had their email managed by another IT company. When the renewal date came, the IT company dropped the ball — the email licence expired and was not renewed on time.

The business woke up one morning to find they had no email access. Not slow. Not degraded. Gone. Clients emailed them and got bounces. Suppliers couldn’t reach them. Enquiries disappeared into a void. By the time they called AlphaIT, it had already been days.

The technical fix was straightforward. The lost communications, the missed enquiries, and the damage to their professional reputation during that time — were not recoverable.

→ With AlphaIT managing your Microsoft 365, we monitor licence renewal dates and notify you well in advance. We also hold your configuration details on file so even if something goes wrong, we can restore access fast. This never happens to our clients.

⚠ Real Story — Edmonton Business

One Update. One Week Without Email. Significant Revenue Lost.

AlphaIT had been managing a company’s on-premise Exchange email server for years — everything was stable, properly configured, running reliably. The business decided to hand IT responsibilities to a different provider.

Within two months, something went wrong. A Windows update, a configuration change, something the new IT person didn’t fully understand. The Exchange server broke. The company had no email for an entire week. Not a few hours. A week.

No client communication. No supplier communication. Orders were missed. Enquiries were lost. The revenue impact was serious — and the entire situation was 100% preventable. On-premise Exchange is powerful but complex and completely unforgiving. One wrong move from someone without deep experience and your entire business communication goes dark.

→ This is exactly why we recommend migrating from on-premise Exchange to Microsoft 365. Cloud-hosted, managed by Microsoft’s own infrastructure — no server sitting in your office waiting for one wrong update to take it down. AlphaIT handles Exchange to Microsoft 365 migrations safely, with zero downtime.

What both stories have in common

In both cases, the businesses assumed their IT was being handled. They didn’t know what they didn’t know. AlphaIT clients get proactive communication — we tell you what’s happening with your Microsoft 365 before it becomes a problem, not after.

Why Security Setup Matters

A Poorly Configured Microsoft 365 Account Is Your Biggest Security Risk

Most Edmonton small businesses have Microsoft 365. Most of them have it set up with default settings that leave major gaps open. Here’s what the data says about what happens next.

97%

Of Microsoft 365 breaches involve accounts with no MFA

One stolen password = full access to your email, files, Teams, and SharePoint. MFA stops this instantly.

43%

Of all cyberattacks specifically target small businesses

Hackers know Edmonton SMBs have weaker protection. A misconfigured M365 tenant is an easy target.

$0

Cost to enable MFA on your Microsoft 365 accounts

MFA is free, included in every M365 plan, and takes minutes to set up. Most Edmonton businesses have never turned it on.

★ Alberta PIPA & HIA Compliance Note for Healthcare & Legal Businesses

Alberta’s Personal Information Protection Act (PIPA) and Health Information Act (HIA) require businesses handling personal or patient data to implement ‘reasonable security safeguards.’ A Microsoft 365 account with default settings and no MFA does not meet this standard. Microsoft 365 Business Premium, properly configured by AlphaIT, includes the security and compliance tools Edmonton dental clinics, law firms, physiotherapy clinics, and accountants need to meet their PIPA and HIA obligations.

Who We Set Up

We Set Up Microsoft 365 for Edmonton Businesses in Every Sector

Whether you’re a dental clinic needing PIPA-compliant security or a construction company that just wants everyone on business email — we set up the right plan for how your business actually works.

🦷

Dental & Medical Clinics

PIPA/HIA-compliant M365 setup, secure patient communication, SharePoint for records, MFA required for all clinical staff.

Recommended: Business Premium

Email Setup  ·  MFA  ·  SharePoint  ·  PIPA Compliance

🏢

Any Office (1–20 Staff)

Full M365 setup from scratch or migration from Gmail, GoDaddy, or Exchange. Right plan recommendation included.

Recommended: All plans

Full Setup  ·  Email Migration  ·  MFA  ·  Teams & SharePoint

🏗️

Construction & Trades

Teams for site crew communication, OneDrive for project documents, mobile-friendly setup accessible from job sites.

Recommended: Business Standard

Teams  ·  OneDrive  ·  Business Email  ·  Mobile Access

How We Do It

Your Microsoft 365 Setup, Done Right — With Zero Downtime

Most setups are complete in under 48 hours. Migrations vary based on your current setup, number of users, and whether you have Active Directory — we give you a clear timeline during the free assessment.

01

Free M365 Assessment

We review your current email setup, number of users, existing infrastructure (Exchange, Active Directory), and business type. We recommend the right plan and give you a clear timeline. 20 minutes. Free.

02

Migration & Setup

We create your Microsoft 365 tenant, connect your domain, and migrate all emails, contacts, and calendars. Your team keeps working throughout – zero downtime. Teams, SharePoint, and OneDrive configured correctly from day one.

03

Security Hardening

We enable MFA for every user, configure Conditional Access, set up Microsoft Defender, and review your Secure Score. This step is not optional – it’s what separates a secure setup from a breach waiting to happen.

04

Training & Support

We walk your team through Outlook, Teams, SharePoint, and OneDrive so they actually use the tools they’re paying for. Ongoing monthly management available so your M365 stays secure and up to date.

What Clients Say

Edmonton Businesses Trust AlphaIT With Their Microsoft 365

★★★★★

“AlphaIT migrated our whole team from Gmail to Microsoft 365 – emails, contacts, calendar – all transferred with zero downtime. They set up MFA for every account and walked us through Teams. We finally have a proper professional setup.”

VG

Vedang Gandhi

Business Owner, Edmonton

★★★★★

“As a clinic handling patient data we needed a PIPA-compliant Microsoft 365 setup. AlphaIT recommended Business Premium, enabled MFA for all staff, configured SharePoint for our documents, and explained every step clearly. Professional and fast.”

PP

Proactive Physiotherapy

Healthcare Clinic, Edmonton

★★★★★

“We were on Gmail with no proper business email. AlphaIT set us up on Microsoft 365, migrated all our emails, configured Teams, and trained everyone in the office. It took two days. We went from looking like a startup to a proper business overnight.”

MP

Mitesh Patel

Small Business Owner, Edmonton

Common Questions

Microsoft 365 Questions Edmonton Businesses Ask

Plain-English answers to the questions we get asked most often — from pricing and plans to migration and security.

Microsoft sets the pricing — visit the official Microsoft 365 pricing page for the latest Canadian rates. AlphaIT follows whatever Microsoft charges and does not add a markup. We can resell licences directly through AlphaIT (one invoice, we handle billing) or you can buy directly from Microsoft — either option works for us. We recommend the right plan during your free assessment so you’re not overpaying for features you don’t need.
Basic — cloud-only apps, no desktop Office installed on your computer. Lowest cost. Good for browser-first teams.

Standard — full desktop Word, Excel, PowerPoint, Outlook installed on up to 5 devices per user, plus all cloud features. Best fit for most 1–20 person Edmonton offices.

Premium — everything in Standard plus advanced security, Intune device management, Azure AD Premium, and Defender for Business. Recommended for dental clinics, law firms, and any business with PIPA/HIA compliance requirements.
Yes — we handle Gmail, GoDaddy, on-premise Exchange, and other hosted email migrations. All emails, contacts, and calendars are migrated with zero downtime. Your team keeps working throughout the entire migration process. Nothing gets lost.
A new setup with no migration is typically complete in under 48 hours. Migrations vary — it depends on your current email provider, number of users, mailbox sizes, and whether you have Active Directory or on-premise Exchange. We give you a clear, realistic timeline during the free assessment before we start anything.
MFA (Multi-Factor Authentication) requires a second verification step when logging in — usually an approval on your phone. Even if a hacker steals your password, they can’t get in without the second factor. 97% of compromised Microsoft 365 accounts had no MFA enabled. It’s free, included in every M365 plan, and takes minutes to enable. We turn it on for your entire team during setup as a non-negotiable step.
Yes. After setup and migration, we walk your team through Outlook, Teams, SharePoint, and OneDrive so they know how to use everything they’re now paying for. There’s no point in having enterprise-grade tools if nobody on your team knows how to use them.
Yes. Monthly management is available — adding and removing users, monitoring security alerts, licence reviews, policy updates, and support when something goes wrong. Available as a standalone service or as part of any AlphaIT managed IT plan.
Yes, when properly configured. Microsoft 365 Business Premium includes data protection policies, device management via Intune, and security tools that help Edmonton healthcare businesses meet their PIPA and Health Information Act obligations. AlphaIT has set up PIPA and HIA-compliant Microsoft 365 environments for several Edmonton medical and dental clinics — we know exactly what’s required.
Get Started Today

Is Your Microsoft 365 Actually Set Up Securely?

Book a free 20-minute M365 assessment. We’ll review your security settings, check your plan, identify any gaps, and tell you exactly what needs fixing. No jargon. No obligation. No sales pressure.

📍 Edmonton, AB  ·  vsharma@alphait.ca  ·  Response within 2 hours  ·  Licences available through AlphaIT or direct from Microsoft

Other IT Services from AlphaIT

Firewall & Network Security

Fortinet, Sophos, Ubiquiti — enterprise-grade firewall setup and managed network security for Edmonton small businesses.

Server Setup & Management

Windows Server, Linux, VMware — installation, configuration, and 24/7 monitoring for Edmonton offices.

Managed IT Support Plans

Flat-rate monthly IT support — remote helpdesk, on-site visits, and proactive monitoring for Edmonton businesses.