Microsoft 365 · Edmonton
Licences, email migrations, Teams, SharePoint, OneDrive, security and Copilot, set up properly and managed by one local team. Whether you’re moving from Google Workspace, GoDaddy or Zoho, or cleaning up a tenant that just grew on its own.
Microsoft 365 tenant
● Managed
Exchange Online
Migrated
Teams & SharePoint
Organized
Sign-ins + MFA
Enforced
Licences
Right-sized
Copilot
Ready
Licences supplied
Microsoft 365 business plans
Migrations
Google, GoDaddy, Zoho & Exchange
Copilot ready
Rollout, permissions & training
Local Edmonton team
Remote and on-site help
Common Microsoft 365 problems
Most small businesses sign up for Microsoft 365, add users as they’re hired, and never revisit the setup. It works, until someone leaves with access, a file can’t be found, or a phishing email gets through settings that were never turned on.
We set up the identity, security and information structure behind your email and files so the platform stays secure and easy to manage as you grow.
Licences, shared mailboxes and Teams added one at a time, with no one owning the structure.
Accounts and shared links left behind after people leave, and admin rights given to everyone.
Premium licences nobody needs, or basic ones missing the security features you're relying on.
Documents split across email attachments, OneDrive, desktops and an old server share.
Microsoft 365 services
One team for the whole platform, from the first licence to daily user and security changes.
We supply your Microsoft 365 licences, match plans to each user's needs and handle changes as staff come and go.
Domains, settings, admin roles and a clean foundation, or a tidy-up of a tenant that grew on its own.
Planned moves from Google Workspace, GoDaddy, Zoho or on-premises Exchange with a tested cutover.
Teams, channels, meetings and guest access organized around how your departments work.
Shared document libraries, permissions and sync, so files have one home and the right people can reach them.
Multifactor authentication, sign-in policies, admin roles and clean onboarding and offboarding.
Defender for Office 365, anti-phishing and SPF, DKIM and DMARC configured properly.
Independent backup of mailboxes, OneDrive, SharePoint and Teams beyond Microsoft's retention limits.
Readiness checks, permission cleanup, licensing and staff training before you switch Copilot on.
Migrations
We migrate from Google Workspace, GoDaddy-hosted email, Zoho Mail and on-premises Exchange, planned so your team keeps working.
Step 1
Domains, users, mailboxes, files, apps and anything that sends email as you.
Step 2
Licences, identity, permissions, migration order and security settings.
Step 3
Accounts, policies and migration tools set up before anything moves.
Step 4
Email, calendars, contacts and files moved in planned stages.
Step 5
Mail flow, sign-ins, shared mailboxes and devices tested with your team.
Step 6
First-day help for staff, then ongoing administration.
Security starts with sign-in
In Microsoft 365, your password is the key to email, files and Teams. Microsoft’s own research found multifactor authentication reduces the risk of account compromise by 99.22%. It’s the first thing we turn on.
If you’re on Microsoft 365 Business Premium, you already have Defender for Office 365 Plan 1 for phishing protection. We make sure it’s actually configured.
99.22%
lower risk of account compromise with multifactor authentication turned on.
Source: Microsoft Research, 2023
14 days
is how long Exchange Online keeps deleted email by default (30 days maximum) before it’s gone.
Source: Microsoft Learn
Modern workplace
Each one has a job. A clear setup means people stop asking where the latest version is.
| OneDrive | SharePoint | Teams | |
|---|---|---|---|
| Best for | Your own work in progress | Shared company and department files | Team conversations, meetings and project files |
| Who sees it | Only you, unless you share it | Everyone with access to the site | Members of each team or channel |
| Example | A draft proposal | Policies, templates, client folders | A project channel with its files and chat |
Microsoft 365 Copilot
Copilot works with the files and email your staff can already access. If permissions are messy, Copilot can surface documents people were never meant to see. We clean up access first, then roll Copilot out to the right people with training they’ll use.
Cost
Microsoft 365 licences are billed per user. Our setup, migration and support work is quoted separately in writing after a free review, or included in a managed IT plan starting at $350 per month.
These examples are shared because they happened to Edmonton businesses—and because stronger renewal controls, documentation, migration planning and technical oversight could have prevented or significantly reduced the disruption.
A local business relied on another provider to manage its business email licensing. The renewal was missed, and employees discovered they could no longer access email. Messages from clients and suppliers could not be handled normally, and the disruption continued while the licensing and account situation was corrected.
AlphaIT had previously supported an on-premises Exchange environment that was operating reliably. After responsibility moved to another provider, a later update or configuration change caused the Exchange server to fail. The business then experienced an extended email outage while the environment was repaired.
Microsoft 365 does not remove the need for responsible administration. Licensing, identity, security, documentation, backup and change management still require clear ownership.
Frequently asked questions
Straight answers about licences, migrations, security and Copilot.
Yes. We supply and manage Microsoft 365 licences, match each user to the right plan, and handle changes as people join or leave.
Yes. We migrate email, calendars, contacts and files from Google Workspace, GoDaddy-hosted email, Zoho Mail and on-premises Exchange, with a planned cutover and testing.
A planned migration moves existing email, calendars and contacts before the cutover and tests mail flow afterwards, so staff pick up where they left off.
Not the way most people expect. Exchange Online keeps deleted email for 14 days by default (up to 30), and SharePoint keeps deleted files for 93 days. After that they’re gone, which is why we offer separate Microsoft 365 backup.
It depends on what each person does. Some only need email and web apps; others need desktop apps or Business Premium’s extra security. We review your users and recommend the right mix.
It has strong security features, but many need to be turned on and configured. MFA, admin roles, sharing settings and phishing protection are where we start.
Clean up who can access what. Copilot can only see what each user can already reach, so overshared files become a bigger risk. We review permissions, then roll out with training.
Yes. We review licences, users, admin access, sharing, security settings and file structure, then fix what matters first.
We set up Teams for chat, meetings and channels, and can advise on Teams calling for your office.
Yes. Microsoft 365 administration is part of our managed IT plans, or we can handle a one-time migration or cleanup project.
Free Microsoft 365 review
We’ll review your licences, users, admin access, sharing, security settings and backups, then show you what to fix first. No obligation.
780-318-0149
4144A 97 St NW #232, Edmonton, AB T6E 5Y6
