IT services & support · Edmonton
One local IT company for everything your office runs on: day-to-day support, networks and Wi-Fi, Microsoft 365, servers, cybersecurity, cloud and backups. Choose a single service, or let us manage it all as your outsourced IT department.
Local Edmonton team
On-site across the Edmonton region
Certified engineers
Cisco CCNA & CCNP Switch
24/7 monitoring
Firewall & endpoint alerts
Flexible terms
Monthly or annual agreements
Two ways to work with us
Some businesses want a full outsourced IT department. Others need one problem solved. We do both.
Managed IT services
From $350/mo
Annual agreement, or $400/mo month-to-month with 30 days’ notice. Online server backup is a separate service.
IT projects
Fixed quote
Scoped and quoted in writing after a free assessment
IT services
Each service is available on its own or as part of a managed IT plan. Click any service to see exactly what’s included.
Helpdesk, on-site support, monitoring and maintenance, with one team accountable for your whole environment.
Managed switches, business Wi-Fi, VLANs, structured cabling and network monitoring.
Business firewalls, secure remote access, segmentation and 24/7 monitoring.
Phishing protection, SPF, DKIM and DMARC, and fast response when a mailbox is compromised.
Setup, migrations, Exchange Online, Teams, SharePoint, OneDrive, licensing and security.
New servers, Windows Server upgrades, Hyper-V, VMware, Proxmox and migrations.
Local, cloud and Microsoft 365 backups, tested restores, and failover planning to keep you running.
IT support, security and backups built around clinic software and patient privacy.
Want every layer of protection managed together? See our cybersecurity services.
IT projects
Planning a move, an upgrade or a migration? Tell us what you need and we’ll scope and quote it in writing.
Internet, racks, cabling, firewalls, switching, Wi-Fi and workstations, planned before move-in day.
Azure, Entra ID, hybrid environments and cloud migrations for growing businesses.
Technology planning, infrastructure upgrades, vendor coordination and one-time projects.
Business computers, servers, switches and firewalls sourced, configured and deployed.
Not sure which service you need?
You don’t need to know whether you need a VLAN or a Hyper-V host. Tell us what’s slow, risky or unreliable, and we’ll design from there.
You likely need structured managed IT support and proactive monitoring.
Usually access point placement, switching, interference, cabling or network design.
Review backup coverage, retention, off-site copies and actual recoverability.
Decide whether to replace, virtualize, modernize or move workloads to the cloud.
Check your email security, domain authentication and sign-in protection.
Internet, cabling, racks, switching and Wi-Fi should be planned before move-in.
Who we support
We support offices across Edmonton and the surrounding area, built around how each industry works.
Clinic software, imaging and patient privacy under Alberta's Health Information Act.
Secure client files, tested backups and protected remote access.
Office, job-site and remote users connected securely.
Reliable Microsoft 365, devices and support for busy teams.
How we work
A simple process that starts with your business, not with a product to sell.
Step 1
Review users, systems, risks, network, cloud services and current pain points.
Step 2
Prioritize what needs attention now and what can be improved over time.
Step 3
Handle the technical work, testing, migration and documentation.
Step 4
Monitor, maintain and support your environment as your ongoing IT partner.
Why AlphaIT
You get engineers with Cisco CCNA and CCNP Switch certifications, 24/7 monitoring of your security systems, and a local team you can actually reach. One partner covers your support, network, cloud, security and backups, so nothing falls between vendors.
Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc & Nisku, Fort Saskatchewan, Beaumont and Acheson.
Free 3-minute IT check
Take our free 3-minute IT check. Tell us about your office, team, security and current support, then send us your results and we’ll reply with a quote estimate for the help you need, whether that’s managed IT or a one-time project.
Free, no sign-up. Your exact price is confirmed in a written quote after the full free assessment.
How it works
Answer 14 quick questions
3 min
See your score and top actions
Instant
Send your results for a quote estimate
By email
Frequently asked questions
Quick answers about services, pricing, support hours and getting started.
Managed IT support, networks and Wi-Fi, firewall and network security, email security, Microsoft 365, servers and virtualization, backup and disaster recovery, plus projects such as office moves, cloud and Azure migrations, IT consulting and hardware procurement.
Managed IT plans start at $350 per month on an annual agreement, or $400 per month month-to-month. Online backup of your server to Canadian data centres is a separate service. One-time projects are quoted in writing after a free assessment.
No. You can sign up for managed IT, or hire us for a single project such as a server upgrade, office move or Microsoft 365 migration.
Yes. We support businesses remotely and on-site across Edmonton and nearby communities including St. Albert, Sherwood Park, Spruce Grove, Stony Plain and Leduc.
We provide 24/7 monitoring of firewall and endpoint security alerts. Support hours and response times are set out in writing in your service agreement.
Managed IT is ongoing: a monthly plan where we support, monitor and maintain your environment. Projects are one-time pieces of work, like installing a new server or setting up a new office, quoted separately.
Yes. We plan internet, cabling, racks, switching, Wi-Fi, firewalls and workstations before move-in so your team is working on day one. See our office IT setup and moves page for the timeline.
Yes. We source, configure and deploy business computers, servers, switches and firewalls, so they arrive ready to use.
Yes. We handle Azure, Entra ID, hybrid environments and cloud migrations, and help you decide what belongs in the cloud and what should stay on-site.
Book a free IT assessment. We review your current setup, explain what needs attention first and recommend either a managed plan or a scoped project.
Free IT assessment
We’ll review your current setup, find what’s causing problems and give you a practical plan for support, security, infrastructure and growth. No obligation.
780-318-0149
Edmonton, AB · serving the Edmonton region
