IT services & support · Edmonton
IT Support & IT Services for Edmonton Businesses
One local IT company for everything your office runs on: day-to-day support, networks and Wi-Fi, Microsoft 365, servers, cybersecurity, cloud and backups. Choose a single service, or let us manage it all as your outsourced IT department.
- Remote & on-site support
- 24/7 monitoring
- Managed IT from $350/month
Local Edmonton team
On-site across the Edmonton region
Certified engineers
Cisco CCNA & CCNP Switch
24/7 monitoring
Firewall & endpoint alerts
Flexible terms
Monthly or annual agreements
Two ways to work with us
Ongoing Managed IT, or One-Time Projects
Some businesses want a full outsourced IT department. Others need one problem solved. We do both.
Managed IT services
From $350/mo
Annual agreement, or $400/mo month-to-month with 30 days’ notice. Online server backup is a separate service.
- Helpdesk, remote & on-site support
- Monitoring, patching & maintenance
- Security management
- One team accountable for everything
IT projects
Fixed quote
Scoped and quoted in writing after a free assessment
- New office setups and moves
- Server, network and firewall upgrades
- Microsoft 365 and cloud migrations
- Hardware sourcing and deployment
IT services
Everything Your Office Technology Needs
Each service is available on its own or as part of a managed IT plan. Click any service to see exactly what’s included.
Managed IT support
Helpdesk, on-site support, monitoring and maintenance, with one team accountable for your whole environment.
Networks, switching & Wi-Fi
Managed switches, business Wi-Fi, VLANs, structured cabling and network monitoring.
Firewall & network security
Business firewalls, secure remote access, segmentation and 24/7 monitoring.
Email security
Phishing protection, SPF, DKIM and DMARC, and fast response when a mailbox is compromised.
Microsoft 365
Setup, migrations, Exchange Online, Teams, SharePoint, OneDrive, licensing and security.
Servers & virtualization
New servers, Windows Server upgrades, Hyper-V, VMware, Proxmox and migrations.
Backup, recovery & continuity
Local, cloud and Microsoft 365 backups, tested restores, and failover planning to keep you running.
IT for dental clinics
IT support, security and backups built around clinic software and patient privacy.
Want every layer of protection managed together? See our cybersecurity services.
IT projects
One-Time IT Projects We Also Handle
Planning a move, an upgrade or a migration? Tell us what you need and we’ll scope and quote it in writing.
New office IT setup & moves
Internet, racks, cabling, firewalls, switching, Wi-Fi and workstations, planned before move-in day.
Cloud & Azure
Azure, Entra ID, hybrid environments and cloud migrations for growing businesses.
IT consulting & projects
Technology planning, infrastructure upgrades, vendor coordination and one-time projects.
Hardware procurement & deployment
Business computers, servers, switches and firewalls sourced, configured and deployed.
Not sure which service you need?
Start With the Problem
You don’t need to know whether you need a VLAN or a Hyper-V host. Tell us what’s slow, risky or unreliable, and we’ll design from there.
“Our IT support is too slow.”
You likely need structured managed IT support and proactive monitoring.
“Our Wi-Fi keeps dropping.”
Usually access point placement, switching, interference, cabling or network design.
“We don't know if our backups work.”
Review backup coverage, retention, off-site copies and actual recoverability.
“Our server is getting old.”
Decide whether to replace, virtualize, modernize or move workloads to the cloud.
“We got a suspicious email.”
Check your email security, domain authentication and sign-in protection.
“We're moving into a new office.”
Internet, cabling, racks, switching and Wi-Fi should be planned before move-in.
Who we support
IT Services for Edmonton Businesses That Rely on Technology
We support offices across Edmonton and the surrounding area, built around how each industry works.
Dental & healthcare
Clinic software, imaging and patient privacy under Alberta's Health Information Act.
Legal & accounting
Secure client files, tested backups and protected remote access.
Construction & trades
Office, job-site and remote users connected securely.
Professional services
Reliable Microsoft 365, devices and support for busy teams.
How we work
From IT Problem to Managed Solution
A simple process that starts with your business, not with a product to sell.
Step 1
Assess
Review users, systems, risks, network, cloud services and current pain points.
Step 2
Plan
Prioritize what needs attention now and what can be improved over time.
Step 3
Implement
Handle the technical work, testing, migration and documentation.
Step 4
Manage
Monitor, maintain and support your environment as your ongoing IT partner.
Why AlphaIT
Why Edmonton Businesses Choose AlphaIT
You get engineers with Cisco CCNA and CCNP Switch certifications, 24/7 monitoring of your security systems, and a local team you can actually reach. One partner covers your support, network, cloud, security and backups, so nothing falls between vendors.
- Local Edmonton team
- Remote and on-site support
- 24/7 monitoring
- Cisco CCNA & CCNP certified
- Documentation you can see
- Monthly or annual terms
Areas we serve
Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc & Nisku, Fort Saskatchewan, Beaumont and Acheson.
Free 3-minute IT check
Get a Quote Estimate for Your IT in 3 Minutes
Take our free 3-minute IT check. Tell us about your office, team, security and current support, then send us your results and we’ll reply with a quote estimate for the help you need, whether that’s managed IT or a one-time project.
Free, no sign-up. Your exact price is confirmed in a written quote after the full free assessment.
How it works
Answer 14 quick questions
3 min
See your score and top actions
Instant
Send your results for a quote estimate
By email
Frequently asked questions
IT Services FAQs
Quick answers about services, pricing, support hours and getting started.
What IT services does AlphaIT offer?
Managed IT support, networks and Wi-Fi, firewall and network security, email security, Microsoft 365, servers and virtualization, backup and disaster recovery, plus projects such as office moves, cloud and Azure migrations, IT consulting and hardware procurement.
How much do IT services cost in Edmonton?
Managed IT plans start at $350 per month on an annual agreement, or $400 per month month-to-month. Online backup of your server to Canadian data centres is a separate service. One-time projects are quoted in writing after a free assessment.
Do I need a monthly contract to work with you?
No. You can sign up for managed IT, or hire us for a single project such as a server upgrade, office move or Microsoft 365 migration.
Do you provide on-site IT support in Edmonton?
Yes. We support businesses remotely and on-site across Edmonton and nearby communities including St. Albert, Sherwood Park, Spruce Grove, Stony Plain and Leduc.
Do you offer 24/7 support?
We provide 24/7 monitoring of firewall and endpoint security alerts. Support hours and response times are set out in writing in your service agreement.
What's the difference between managed IT and IT projects?
Managed IT is ongoing: a monthly plan where we support, monitor and maintain your environment. Projects are one-time pieces of work, like installing a new server or setting up a new office, quoted separately.
Can you help us move into a new office?
Yes. We plan internet, cabling, racks, switching, Wi-Fi, firewalls and workstations before move-in so your team is working on day one. See our office IT setup and moves page for the timeline.
Do you sell and install hardware?
Yes. We source, configure and deploy business computers, servers, switches and firewalls, so they arrive ready to use.
Do you work with Microsoft Azure and the cloud?
Yes. We handle Azure, Entra ID, hybrid environments and cloud migrations, and help you decide what belongs in the cloud and what should stay on-site.
How do we get started?
Book a free IT assessment. We review your current setup, explain what needs attention first and recommend either a managed plan or a scoped project.
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Free IT assessment
Not Sure Where to Start? Start With an IT Assessment.
We’ll review your current setup, find what’s causing problems and give you a practical plan for support, security, infrastructure and growth. No obligation.
780-318-0149
Edmonton, AB · serving the Edmonton region